Traceparts Library Access

jr_1 · January 16, 2018, 3:31pm

Hi all!

My question is simple, and may have been asked, but I can't find —

We no longer have direct access to Traceparts via MyCad? Even if you are a maintenance customer???

sbadenis · January 16, 2018, 3:37pm

If on the left in my services, click on library and then tracepart.

bibli.png

jr_1 · January 16, 2018, 4:28pm

Thank you, so far so good...! But I need to connect, before there was no need... You too?

acombier · January 16, 2018, 5:07pm

Hello

No need to log in normally

Can you please open a ticket with the VIsiativ hotline. We need your account to verify.

Kind regards

sbadenis · January 17, 2018, 8:45am

No, indeed, even when disconnected, it works for me

jr_1 · January 23, 2018, 1:52pm

Hello to you,

On your advice I opened a ticket, and the answer is just as simple as my question: you need a My Cad Premium account to have direct access (without logging in) to Traceparts...

Thank you for your answers!