Hello, I renewed my Draftsight license for 12 months on the internet and the software stopped working after 4 months... Who can we contact to solve this problem?

Visiativ support if it's your reseller.

https://www.lynkoa.com/helpdesk/assistance

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I bought the product on the internet on the Draftsigh site so a priori Visiativ can't do anything for me. I tried the CHAT on the Draftsigh site and obviously we come across a very stupid robot...

In this case, see contact on the Draftsight page, no other solution:

https://store.draftsight.com/1004/?scope=opcuseco&id=oI5skPAOGr