How to fix Ansys workbench startup issue that stops after loading modules?

Hello

I know it's not the right forum dedicated to this, but maybe some of you have already experienced this problem. 

I would like to know, how can I fix the Ansys workbench startup problem. After launching the software, it stops when the modules are loaded. Moreover, all installed versions have the same problem.

I tried solutions that I found on other forums, such as, renaming or moving the v201 file in the installation directory but without workbench working.

Attached, a video that illustrates my concern.

Do you have an idea please.

 

In advance, thank you!

Have a nice day 


2020-05-03_14-09-20.mp4