SolidWorks Composer Player Pro License Detection HTML Publishing

Hello

I have a pro license of SolidWorks Composer Player on my computer and when I publish in HTML format, I can open my file (Mozilla or Explorer) but the browsers do not detect my pro license, I have a message that is displayed (see attached screenshot).

Do you have a solution for browsers to detect my pro license? 

Thanks in advance,

Kind regards.


pb_licence.png

Hello

Have you reached out to your dealer to see if they have a solution?

I guess there's a browser-level plug-in:
- check that it is not blocked by the security settings;
- Look in the settings if there is a path to give to access the license;
- try to delete it and then reinstall it (repair the install of SW Composer Player?)