I am faced with a problem that arises from time to time, but I don't know the explanation, maybe you will have it!
When I create an assembly in Solidworks and save it to my vault (green folders, connected vault), the assembly does not always save to the vault but to the local cache. I then have to "Add the file to the safe".
Before adding the file to the trunk, I do a plan. When I save the drawing, it's in the trunk and not just in cache.
However, I do not know how to reproduce this case.
Do you have any idea what to do to get each record to the vault and not just a local file?
Hello, we are also experiencing this problem (SW2013 + EPDM2015).
The answer I was given is that it is impossible to solve a computer problem if you do not know how to repeat it. It seems that the random computer problem does not exist.
However, the problem is not important since it can be solved manually by "Adding to the safe".
Rather frustrating.
If anyone finds the how and why I'm not a taker too.
I am subscribing to let you know if we find a solution.
Wouldn't it be a trunk configuration somewhere? Because personally I don't think I've ever had this bug. (SW2016).
I already had the fact that I didn't have the rights, but in this case it didn't even work by doing "Add file to safe".
Otherwise, when this happens to you, go to the "SOLIDWORKS PDM Administration" program, and under "Log File" and see if there is an error that may correspond to the first record of the file.
@KVuilleumier: I've already had the case also on the 2009 and 2014 versions. Very random but I am leaning towards a micro network loss at the time of recording which would disrupt the operation of the safe. We just migrated to 2016, let's see if it lasts.
No rights problems, I'm an admin of the tool so profile with extended rights on the safe.
Hello, today I am the one who is facing this problem and several times in a row. I looked at the trunk log, no error is logged... I have no idea where this can come from either but it's very painful.
Ialso encounter this problem randomly since I have been using E-PDM (5 years).
I have the impression that the non-addition of the file to the vault is related to the load on the server at the time of file creation. All you have to do is that the server is busy when you save the file the first time, and the file goes by the wayside.
I'd be surprised if it came from an overloaded PC; at least not mine, because it never happened when I was asking the PC to make an effort (which has enough RMA proco ...).
On the other hand, following a problem with the server log file, it would be interesting to consult it as soon as the problem arises to see if the server itself does not record the problem, since the log of the client machine does not record anything.