Visualize Black Screen

Hello, following the transition from the Solidworks 2018 version to the 2020 SP4 version, I have a problem with Visualize. When I want to render (display accurately) the image is black.

I went to install the DirectX on the Microsoft website and it doesn't change anything. 

Could you please help me.

thank you in advance   

Hello again, looking again I found!!

I went to option/3d window and selected  NVIDIA over AMD.

If it can be of use to anyone:) 

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