Opening error SW 13 and 16

Hello

From time to time, I get its error messages when opening files, what is it due to?

---------------------------
swShellFileLauncher
---------------------------
An error occurred while opening your file.
Contact technical support to try to find a solution.
---------------------------
OK   
---------------------------

And also this:

---------------------------
FeatureWorks
---------------------------
The SolidWorks database is missing. Not all features will be available.
---------------------------
OK   
---------------------------

diiity

Are there several versions of SolidWorks installed?

SW13 and SW16?

This can be a source of problems.

Be sure to check where the file locations point. Sometimes it no longer finds the right (last) path because it points to folders of old versions where there is nothing left.

1 Like

Oh well, thank you

diiity

It's from Option/File Location that you can see where all the files point:

Fine thanks

diiity