Closing and releasing folders or folios - Blocking!

Electrical and electronical CAD
1

I have a problem about closing and releasing folders or folios.

The image above shows that files have remained open while no one is on them, and this several times.

For example, when I open the ID3 folder, it is already opened by myself, same for the folios. As a result, I can't change them.

We can't duplicate the folder either.

How do I close these files and why do they remain open?

2

We have already had this problem on our side, the only way we have found to "release" the folders in question is to restart the SolidWorks Electrical server.