Unable to upload to Tracepart

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1

Hello

Impossible to download anything on tracepart! Toust was working on Friday,

Downloading to my colleague's workstation works very well.

Do you have any idea why?

Thank you in advance.

2

Hello

A very simple thing but have you already restarted the position and is it up to date with your colleague's?

3

Yes everything off, lynkoa disconnection/connection...  

4

Try to see with your colleague's tale on your workstation to see if it comes from the PC or the tale and vice versa...

1 Like
5

Hello

Everything works at home. What is the error message and the browser please?

 

Thank you

6

Hello

I'm on Google Chrome, and no error message:(

Here are the steps...

Step 1: Connecting to Tracpart by Mycad

Step 2: Element Selection (USFE 210 Tier)

Step 3: After final selection, I click on "Download" green icon

Step 4: hop back to sender...


etape_1.png
7

Step 2


etape_2.png
8

Step 3


etape_3.png
9

Step 4


etape_4.png
10

Hello

Have you tried to go directly to the site?

http://www.tracepartsonline.net/(S(s4kz2bgjjna3e0qvdak15we2))/content.aspx

may the force be with you.

 

11

Don't you have an antivirus/anti-cookie that prevents downloads at all hazards?

3 Likes
12

To follow the idea of Coin37coin, do you get a different behavior by clicking on the download button while holding down the CTRL or SHIFT key?

13

coin37coin and pascal: antivirus ok, no change with shift or ctrl

OBIWAN: works great when going live :)

but..... Not with mycad^^

14

And by trying the blue button: add to download center doesn't work?

15

Even the download center puts me on hold. 


etape_5.png
16

If it works live then download directly from the site, I do it like that.

 

 

2 Likes
17

Nothing more, everything works this morning:)

Thank you all anyway..

 

18

Hello, I think there is a software that performs an update that prevents the download of Tracepart. Disable all security software on your computer and you can always try to start the download.