Hello. We have installed SW-2021 and we can't start it. Here is the message from SW as an attached file.
Can you guide us on the procedure to follow.
Thank you and have a good day.
message_sw-2021.jpg
message_sw-2021.jpg
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Has the license server also been updated?
2 Likes
Hello
I join @icome.
Before doing a "major" SW update on the user workstations, you have to return all the licenses and update the license server:
1-On the license server
(a) surrender licences
b) Stopping the service
c) Uninstalling the license server
d) install the new license server (choose server installation when launching the SW install)
e) Resume licenses and restart service
2-Place bets on client workstations if you haven't already done so.
It's not complicated to do, you just need all users to close SW to return all licenses.
Good luck and have a good weekend.
5 Likes
Thank you for your answer, everything is OK.
Have a good day everyone.