My parts counter in mycadtools 2017 no longer works when I switch from solid 2016 to 2018

I was working under Solid 2016  and mycad2016 and when I updated Solid for the 2018 version and mycad2017 my automatic counter no longer works and I can't change it.


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It is strongly advised for production to switch to the new version before SP2 or 3 at least.

The best would be to take a ticket from the support because few people have taken the plunge towards 2018 and even fewer who are also familiar with Mycad tools.

3 Likes

I launched a ticket. I wanted to experience ^^

I'll go back to 2017 if it can't be solved 

Thank you

2 Likes

yes I think it's the best thing you can do

after a few years of cumulative experience

most people I know who use Solidworks

Never work with an SP below SP3

said and said again

Have a nice day

@+

2 Likes

After starting a ticket I was advised to reinstall Solid 2017 and the counter works properly again.