Opening xdesign file

Hello
I have been testing solidworks cloud for several days with a student license.
So I draw under xdesign.

I have to do it several times so that my previously created file wants to open but it works less and less. Since most of the time the dialog window says " step 2/3 connection " and nothing happens.
I also get a message on the right every time that tells me that the collaboration space is not available.

I don't know what to do to make this interface useful because for the moment I can't use it anymore.

Thank you

Hello Eric_MIGNON,
Welcome to the forum, hoping that we will find the solution to your problem.
For my part I don't use the 3D Experience yet, but here is a link that could maybe help you => https://www.visiativ-education-recherche.fr/licences/monde-de-leducation/licence-etudiante-gratuite-sdk/
But I think someone will have a solution
Good luck, @+.
AR