Hello @tous
An idea that can help us compare the behavior of SW to identical versions (or not) but different environments: Share the documents that cause the crash and group them in this topic.
Concretely, let's say that I have a document that systematically crashes my SW 2020, I share it so that SW2020 users can test if it also crashes in their hardware and software environment. This would make it possible to determine if it is a bug, an incompatibility, or to compare the stability.
By gathering flawed documents on this subject, everyone will know where to find something to carry out tests.
As far as possible, indicate at least the exact version of the file and when it crashes. Details on the environment are a plus.
Thank you.