Repeated crashes of sdw2010

3D Design Assembly
1

Hello
I've had a "new" PC for 15 days. at first I didn't have too many problems but now I have more and more crashes with the message "Sldworks has stopped working. One problem has made the progress ..... "

I don't really know where to start. 
I have no idea if the problem comes from the CAD file, the installation or the hardware.
I'm running SW 2010 x64 Edition SP3.1 (official)
Here is my config, is there a problem in it:
Operating system
Windows 7 Ultimate 64-bit SP1
Processor
Intel Core i5 3470 @ 3.20GHz 39 °C
22nm Ivy Bridge Technology
RAM
8.00 GB Channel-Dual DDR3 @ 532 MHz (7-7-7-20)
Motherboard
Dell Inc. 0GXM1W (CPU 1) 28 °C
Graphics
PL2278H (1366x768@60Hz)
PL2278H (1366x768@60Hz)
1024 MoATI AMD Radeon HD 7500 Series (Dell) 49 °C
Storage
465GB Western Digital WDC WD5000AAKS-60A7B0 (SATA) 44 °C

difficult to say precisely after what actions this happens. This seems to vary when inserting from the library, when changing a function, sometimes by simply zooming in with the mouse wheel
Here is the error message.

 

Thank you

 


erreur_sw.jpg
2

Hello

First of all, it would be interesting to switch to SP5 to fix some bugs.

Check if the graphics card drivers are as well up to date.

2 Likes
3

Hello

Which office do you have if it's 2010 be careful, you absolutely have to be in SolidWorks 2010 SP5 see below: 

http://www.javelin-tech.com/main/support/pdf/solidworks_windows_compatibility_matrix.pdf

@+

 

4

Re

Your graphics card is not in the list of Solidworks certified cards!

http://www.solidworks.com/sw/support/videocardtesting.html

@+

5

I'm in Office 2013

all my CG drivers are up to date

6

Non-compatibility could indeed be the problem. While waiting to change, is there any way to know if this is the problem?

7

Re

If you can in the SW options in the Performance section activate the "emulate OpenGL functions" function. You will see if your bps come from the CG.

But I think there's no doubt about it, is it really a workstation or a simple PC?

@+

8

Thank you, I'm testing.

probably to be classified in the PC category.

1 Like
9

no more crashes for 2 hours!!

So that's right. Thank you for your super precise answer.

All you have to do is buy a compatible and fast graphics card (since it's now much slower)