File opening problem

3D Design Volume Model
1

Hello

 

I have a problem opening a 3D mirror that I created yesterday.

Today, the following message is displayed (see screenshot)

Do you know where the problem comes from and if so how to solve it?

 

Thank you in advance

 

Leo


capture.jpg
2

Hello

Did you use the file that is in the recent files? Is it currently in the same folder as the one in recent files? Does he also have the same name?

3

Hello

This happened to us recently.

Esaaye the following:

  1. Copy your file locally
  2. Try to recover a backup before the last use
  3. Try on another position.

We have made a support request for this issue. It was brought up to SW without a solution for the moment.

2 Likes
4

Response from the audience:

"Random problem with no way to recover the file"

;-)

2 Likes
5

I have already had this problem several times. Having two workstations in our design office, my solution is to open the file with the second workstation and then make a new record (in the same place) and I can then open it again from my workstation.

2 Likes
6

yes everything is the same

 

I'll have to redraw :)

 

We only have one license for two positions and changing positions is the same problem

7

For my part, we have two different licenses...

If not, we may be able to try to make you a new record if you send us your file.

1 Like
8

Hello

If it's possible can you post the piece?

May the force be with you

 

edit: sorry @nathalie_1 I didn't see that you had already asked the question

1 Like
9

Hello

Have you enabled autosave??? In tools then backup/recovery??

the backup files are stored in: C:\temp


sauvegarde_automatique.jpg
1 Like