Hello
Already welcome on the forum. When someone asks a question to another it is good practice to be polite, a little hello, goodbye, Sincerely, Thank you has never killed anyone and it will surely motivate people to answer your question.
On this forum when we ask a question there are several small boxes:
-A title "What is your question? *": In general, we rough up the request to avoid everyone coming to see the job for nothing or to make good use of the search keys .
-A second box entitled "Description :" : In general we refine our request in the latter, describe the situation, give more information about our software version, we specify the request in bulk.
Good luck to you, and try to keep this diagram in mind, many forums work in the same way, whether it is in terms of politeness or the formatting of posts.
Kind regards