Draftsight Alert at Launch

Out of category
1

Hello

I tried to install a free Draftsight license on a Laptop PC (Windows 7, 64 bits), only after the installation, an alert occurs as soon as the program is launched, of which here is an overview below (if I can make the link....): http://www.hostingpics.net/viewer.php?id=178603Capture.png

 

The message of the alert is as follows:

"The program must be closed. You can try to save the changes to:

C:\......\Draftsight\bin\NONAME_0_recover_0_2015-09-10.dwg

The changes recorded are those that occurred before the last order used.

Do you want to try saving the changes?

YES   NO"

 

Whatever I do anyway the program closes...

I found a similar topic in which it is proposed to change the 3D settings of the NVIDIA control panel, but it doesn't seem to work for me.

 

Thank you for your help.

 

 

2

Hello

Is it by opening a new document or an existing document or both?

Have you tried uninstalling and reinstalling DraftSight?

Edit: before reinstalling, deleting or renaming the DraftSight folder. Or a CCleaner shot.

3

This happens both when opening a new document, and when I try to open an existing document. In fact, as soon as the software is opened, whatever the means.

I have already uninstalled and reinstalled twice, without result. This is the first time that I have faced a problem of this kind on a computer, knowing that I have installed Draftsight on four computers, all in windows 7/64bits, without any problem.

4

Otherwise try this:

Hi Dave

- Try to perform the Activation, by starting your PC in Safe Mode:a) As your computer restarts but before Windows launches, press F8. On a computer that isconfigured for booting to multiple operating systems, you can press F8 when the boot menuappears.b) Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER. c) If you have a dual-boot or multiple-boot system, choose the installation that you need to access using thearrow keys, and then press ENTER.

- Check in the Windows Event Viewer for any report at the time of the Crash, that might point for theorigin of the Crash:a) Open Event Viewer by clicking the Start button Picture of the Start button, clicking Control Panel,clicking System and Maintenance, clicking Administrative Tools, and then double-clicking EventViewer. Administrator permission required If you are prompted for an administrator password orconfirmation, type the password or provide confirmation.b) Click an event log in the left pane.c) Double-click an event to view the details of the event.

If these steps don't solve the issue, please consider update the Net.Framework and/or Windows Redistributables. It has been reported that if these are not updated, might cause problems/System crashes, when installing/activating.

If the problem persists, let us know, using the Report a Problem Button.

Source: https://swym.3ds.com/?hc_location=ufi#community:70/iquestions:3038

5

Is the KB3072630 installed? See in Windows Update > View History.

If so:

http://www.mycadblog.fr/problemes-solidworks-rencontres-apres-la-mise-a-jour-de-microsoft/

 

6

So, not having thought to use CCleaner, your remark prompted me to take a closer look at the general condition of the PC in question (it's my boss's PC....).

In the end, a big big cleaning/trojan search was necessary (3GB of cleaning cookies and others... and more than a thousand errors coordinated with CCleaner).

Since Draftight seems to work fine, I believe the fingers.

Thank you for your help!

EDIT: a reboot as well as the changes in the NViDIA card settings may not be totally unrelated to the proper functioning of the program, to see)

3 Likes
7

Hello 

I have the same error at launch and I tried to reinstall cleanly  nothing happens.


draftsight.png