Hello
Following a reinstallation of SW electrical, I can't activate my license... How do I do this?
Thank you for your help.
I guess electrical works like Solidworks. Did you free him from the previous workstation before uninstalling Electrical?
If this is not the case, you must contact your dealer so that he can do it in mano from home
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Hello
Is it a reinstallation of the same version of SW or not?
Otherwise here is a document on SW electrical and its installation, if it ever solves your problem.
As a last resort, call the hotline which will do the necessary as coincoin says.
installation_et_administration_de_solidworks_electrical.pdf
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Yes, it is the same version.
We have 2 positions on the same license.
The second post is also in error (printed screen attached)...
erreur.png
This is typically the error due to licenses not being uninstalled on previous workstations.
As I said earlier, we need to release the licence on the old sets. If solidworks is already uninstalled from these, you have to go through your reseller and explain the problem.
Also to know, if it is not a floating license, you can only have one per workstation
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So you have to contact the hotline to get the license.
Is it a complete reinstallation of the DAO station with operating system too?
The PC ID must have changed in this case,
and the reactivation must go through a license transfer by the reseller's after-sales service.
Okay ok... well I contacted my reseller... As I am no longer under a maintenance contract, I could not be helped!
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Okay ok... well I contacted my reseller... As I am no longer under a maintenance contract, I could not be helped!
That's great, bravo to your reseller.
if applicable to the next log command
you may choose another supplier
Google is your friend, don't forget ;-)
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Above all, it's very surprising. I had the problem some time ago, I haven't been under contract since 2011 ... and my dealer helped me out by releasing the tokens that were held unnecessarily on old machines
Obviously, not all are equal... But it seems to me very very borderline as a practice on his part. Who is it as a reseller without being indiscreet?
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We bought this license from Axemble, which has apparently been bought in the meantime.
For your information, we also bought 4 SW mecha 3D licenses...
We bought (very expensively) the various contracts until 2014 for not much else, and now, at the slightest pb I have the right to access codes to this forum. I was even offered to pass on the sales department!!
Thank you all for your quick answers.
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It's really, really strange... we were also at Axemble's. And no worries! You must not have had a good interlocutor.
I'm sending you a pm with my interlocutor, it will surely be easier for you afterwards;)
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