I can no longer access the MyCADTools tools: message "The tool protection tool is not found (Signing error)?

Out of category
21

Hello

Same problem for 1 in 4 positions 

reinstallation without success, so I opened a ticket

Kind regards

22

Hello

The problem is the same for me this morning!! Not great for a Monday.

1 Like
23

Same for me, 8 HS workstations, and of course not at the right time.

 

Hoping that this will be solved quickly, I put the subject to follow if Visiativ could post the answer here it would help a lot of people, thank you.

 

 

for my part SW 2021 + mycad 2021

1 Like
24

Hello

The same problem for me, the Mycadtools suite no longer works....

Kind regards.

25

For us, 29 positions/licenses pending... In the meantime, we are tinkering with the means at hand.

26

In our BU, 8 positions are affected, but no return of the others if they are impacted...
I saw that versions under MCT2019 would not be impacted.
Are you all on MCT 2021 SP1.2?

27

Hello

The same with us. No more access to myCADtools.

28

Hello 

The problem appeared on Friday around 5 p.m. I had an open ticket because of a problem with the Integration utility, then after assistance, it was impossible to reopen the utility. 

29

Hello;

With us 5 half-curtain stations (Mycad 2020_sp2).

What time do they start at Chez Visiativ? (no one on the hotline either?).

Last Friday, the Solidworks license checker (Online license) was not working (7am->9:30am)....

30

Hello

Same worries for me no more  access to mycadtool.

 

31

Same problem


2021-06-07_message_visiativ.jpg
32

The latest news is that the development of the Setup is underway

33

Same message

Fred

34

ditto mycadpassport -> about ....

"The tool for protecting tools..... (signing error) "

invalid registration

35

Hello

An update to myCADtools 2021 (myCADtools 2021 SP1.3) fixes this issue:

https://ftp.lynkoa.com/mycadtools/myCADpassport/myCADtools_Download.zip

4 Likes
36

Hello

myCADtools 2021 SP1.3 fixes the issue:

https://ftp.lynkoa.com/mycadtools/myCADpassport/myCADtools_Download.zip

2 Likes
37

Hi all 

Our technical teams are currently working on this bug in order to restore the functionality of the myCADtools tools; You can still contact technical support so that they can manually restore your tools. 

We are sorry for this inconvenience;  

I will keep you informed of the restoration of myCADtools. 

Coralie 

38

Problem solved for me with the help of the hotline

39

same for me, suite not usable.

SP1.3 fixes the problem, thanks for the solution!

40

Hello

The setup corrects the pb, it works again.

Thank you

1 Like