I can't open Solidworks 2019 anymore

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1

Hello everyone.

I have a problem with Solidworks 2019. In September 2020, everything was working fine, but since this month, as soon as I open Solidworks, I see the loading page then the icon in the taskbar and the application appears in the task manager. However, I can click on it as many times as I want: impossible to open the page...

In addition, I can open edrawing 2019, SolidWorks Visualize....

I tried to uninstall and reinstall the software: nothing changes...

Thank you for your help and have a good day! :)

2

What have been the modification(s) (hardware and/or software, windows update, etc.) on your machine since September?

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3

Hello

And what type of machine is there? your version of SW?

Kind regards

4

Hello to you, thank you very much for your answers.

There are many windows updates that have been made. I had one again yesterday.

I didn't make any other particular changes.

I have an HP probook 650 G2 computer. Processor: Intel(R) Core(TM) i5-6300U CPU 2.40GHz.

The Solidworks version is the 2019 student version. We got it with our school.

Have a good day to you!

5

Do a system restore to the date it worked 

@+

6

Is the 2019 student version still valid?

7

Yes, because my whole class has access to it. It's just that when I double click on the icon, I can see the loading page with the license verification etc... But after 5-10 seconds, the page disappears but the application remains active in the taskbar and in the task manager as well...

8

Check if you are not in extended desktop mode (Win + P keys) and if so, go back to "PC screen only" mode.

Kind regards

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9

I'm good on the screen of the pc only...

10

When I put my mouse on the icon in the taskbar, I see a white screen, I deduce that nothing is loaded

11

If you Alt+Tab, what happens?

Check if there has been a graphics card driver update.

12

When I press alt+tab, I see the solidworks tab open but in white screen, all white... I'll try to take a picture of you and show you...

How do I check this?

Thank you and happy holidays!