It is not possible to create a family of parts

Hello @tous
I realize that I can no longer create an empty or automatic family of parts, after installing 2022 with 2018, I thought of a failed configuration but found nothing,
Related topic

Help, please, I don't want to format the pc

Hello @Lynkoa15

We had this kind of problem, and in the end it turned out to be
that in Excell's configuration there were defined values that were not compatible with SolidWorks
For our part, we have set the default values of excell
Then afterwards we were able to use Excell again with Solidworks,
Both for the families of rooms and for the insertions in the drawings

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Hello @Centor
Thanks for your help, in the end it was a 32bit version that was causing problems. We had to dig into the office pack to find the 64bit! (it's not indicated but the setup at the top of the directory is 32)