Data Loss in SW+PDM Cartridge

2D plans
1

Hello everyone,
I work in a team of 6 draftsmen and we are all on SW with PDM. We are all set up in the same way. About a year ago, I changed my PC and since the reinstallation of the SW+PSM pack, when I create a plan or when I am the one who validates a plan (passage waiting for validation > good for execution) I systematically lose the 3 info of the cartridges: Scale / Format / Page. If I open a Fit for Execution plan in SW, the 3 info is there and disappears half a second after opening the plan.

If I have the plan validated by a colleague, these 3 pieces of information come back. They are certainly not essential to understanding the plan, but it is still important to have them, especially for suppliers who need precision. As a result, I don't validate plans anymore and it can become problematic during periods when no one else can validate.

Here is the cartridge of a test part in pdf validated by a colleague
image

The same cartridge from the open plan in SW with my PC
image

I checked the links of the cartridge templates and I have the same ones as my colleagues. We think that there is a conflict with the language because my SW was installed in English and according to the IT company hired by my employer - who did the installation - we can't change the language after the fact, we would have to reinstall SW entirely as well as the PDM (half a day at a distance). I also specify that I can't do anything on my own in terms of software installation because everything is subject to an admin mdp that can only be used by an IT manager of my employer.
Also, when checking the map settings in custom, the Scale / Format / Page lines do not appear and it is impossible to add them by doing Edit List.
image

I don't know where to look anymore and it's really very specific I have the impression, if anyone knows, thank you in advance :wink:

2

Hello,

You have to start by seeing what you have as a property call in your backgrounds.
Normally it should be this for the scale:
image

Note: you have to " Edit text in window " to see the $PRP: " SW-Sheet Scale " when editing

You may have the French translation $PRP: " SW-Echelle de la feuille " in your background plans.
Using the English version in your templates should solve the problem for you (and shouldn't normally have any impact on your colleagues: test a new version of your basemap and do a rollback if it's a mess for your colleagues).

$PRP:" SW-Sheet Format Size "→
$PRP:" SW-Sheet Format Size "

and
$PRP:" SW-Current Sheet "/$PRP:" SW-Total Sheets "→
$PRP:" SW-Current Sheet "/$PRP:" SW-Total Sheets "

WARNING : the publisher Visiativ has modified my quotation marks

Nb: I think it's not for nothing that SW has added the basic text in English in parenthesis on recent versions (2020 already has it): to be able to easily change the name of the property call in order to have a universal thing simply. The ' funny ' thing is that the French SW2020 aid has kept the old syntax: without the translation in brackets.
The translation in parenthesis allows you to have a universal thing (line 2 below in the image that works while line 3 bugs).
An example with German (not installed on my computer)
image

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