Network loss when launching MyCadTools

Hello
I can no longer use BatchConverter to convert files that are on our network:
I launch SW (2022), I can open files that are on the network.
I launch BatchConverter: It launches a new Sw...?? It's already weird, there's one already open

I no longer have access to the network via SW and I no longer have access to the network with BatchConverter...???
Help!
Do you have a solution to this PB?
Thanks in advance

Hello;
Which version of the mycad utilities do you use?
Try dragging and dropping your files to be converted directly into BatchConverter.
Take a screenshot of your settings.

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Hello
Version 1.2
I haven't tried with a single file to convert but until now I managed to drop a csv file to have the list of all the files included in an assembly (parts and drawing) but it doesn't work anymore...
What settings?
What is very strange is that I no longer have access to SW and batchconverter but at the same time I have access to the network through the explorer

I just tested: the drag and drop doesn't work

??? I was expecting a version number like MycadTools 2022 sp04...
Do you use relative (S:/-style) or absolute (//theServerName/ style) paths to access your server from Solidworks or Batchconverter?

for adjustments; We would need the export/location ones:


But these have changed a lot with the latest versions of MyCadTools.

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MycadTools 2024 sp 1.2 and SW 2022 SP5

S:.…
image

Is your installation of mycadtools recent? (installation as administrator?)
What is the error message?
Is the drag and drop file in Batchconverter visible in the window?

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Hello
I was in 2023 sp1 and everything was working fine 1 month ago.
This week it doesn't work anymore...
MyCadtools 2024 was installed on Wednesday.

No error message: just unable to access the network.

If I take a file, it doesn't drop into the Batchconverter window.

You should reinstall the Mycad set as an administrator. Having taken care to uninstall the current version properly:
(Manually delete all "Visiativ" files and directories; Mycad; MycadTools; Axemble...)
Also purge your registry of all entries (Visiativ; Mycad; MycadTools; Axemble)

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Ok I'll test that.
I see this with our SI department.
Thank you

Hello

I think the problem is more with the SOLIDWORKS installation.

To resolve, you can perform a repair of the SOLIDWORKS installation without Windows UACs.

You can also do this: SelectFileAndFolder remains frozen when inserting a file

Kind regards

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