eDrawing display problem

3D Design Other applications
1

Hello

I have a display bug under eDrawing for several of my colleagues.

When they open a SolidWorks file by right-clicking the file, open with, eDrawing, the bottom toolbar does not appear in eDrawing. They therefore do not have access to the " Explode", " Measure", " Configurations  ", " Components " tools, etc.

Surprisingly, if they first open eDrawing through the start menu, and they go to look for the same file through file / open, it doesn't crash, the toolbar is displayed correctly...

Anyone have an idea of the why/how?

Thank you

2

Hello;
Which version of Edrawing is used?

3

Hello

We are using eDrawing 2023 sp03 (version 31.3.0.0040)

Thank you

4

Hello
we use the SP05 (31.5.0033) and no problem, I just did several tests on 2 different workstations with EASM and SW ASM file with or without SW license.
If it's a bug in the SP03, the best thing to do is to upgrade it.

2 Likes
5

Hello

Same observation as @Le_Bidule

1 Like
6

For our workstations, not equipped with Solidworks (we are still in 2022), we have " forced " the Edrawing updates in 2023 sp5 version ... the 2022 being too slow to open a 3D and the 2023 sp01-02-03 too " bugges "...
Note: you have to make the Solidworks Vs Edrawing balance according to the use of the latter.
If Edrawing is only used as a visualization, any version equal to or better than that of Solidworks can be installed.
If Edrawing is also used to annotate 3D, you will have to think about balancing the versions.

1 Like
7

Ok, I'm going to push the IT department to upgrade the versions to sp05.

Thank you for your answers, I'll keep you informed as soon as the IT department has done the job.