Hello
Following the installation of SW 2013 SP4 I can no longer record a jpeg from the 3D window or the drawing window.
The Save As command does not create the file in the indicated folder (tested on 2 workstations)
Does anyone have the same problem? the .tif/pdf ... yet work ...
Thank you for your feedback to know if it's an installation problem. or a SW bug
coyote
2
Hello
At home it works!
What environment are you under?
@+
2 Likes
Window 7 64-bit ... everything was running in V2012 under the same environment
humm it smells like an installation defect ...
@coyote Thanks for the test!
Meanwhile... Snipping tool!!
3 Likes
coyote
5
Re
Whatever the file you choose, do you have the problem?
@+
1 Like
No problem on my job as well.
Do you have ignored messages in Tools, Option, Message/Errors/Warning?
2 Likes
@fthomas: No ignored messages
@coyote: yes office-network... same result
@ José-Accessa: yes for sure ! but I like it when everything works after installation without going through workarounds.
I don't want to annoy you any more and so I'm taking out my bat because we paid a presta to install the software and migrate the PDM ...
gt22
8
if you paid a service
at the price where it is
the least we can do is to inform him
the non-functioning of the log
@+ ;-)
coyote
9
Re
What are your options for generating the jpg?
@+
1 Like
fthomas
10
To be tested on the computer that does not work:
Change Windows user profile ... randomly the administrator profile for example and see if on this profile it works
1 Like
so after the intervention of the info service ...
it 's not the administrator profile ...
and the presta wants us to do a repair of solidworks 2013 ...
be continued...
complete reinstallation in local cleaned registry ....
and it works now....
no more explanation ...