Problem registering jpeg

Hello

 

Following the installation of SW 2013 SP4 I can no longer record  a  jpeg  from  the 3D  window  or  the drawing window.

The Save As command  does not create  the file  in the indicated  folder (tested on  2 workstations)  

Does anyone  have the same  problem?  the .tif/pdf  ... yet  work ...

Thank you  for your feedback  to know if it's an installation problem. or  a SW bug

Hello

 

At home it works!

What environment are you under?

 

@+

2 Likes

Window 7  64-bit ... everything was  running in V2012 under the same environment

humm  it smells  like an installation defect ...

 @coyote Thanks for the test!

Meanwhile... Snipping tool!!

3 Likes

Re

 

Whatever the file you choose, do you have the problem?

 

@+

1 Like

No problem on my job as well.

Do you have ignored messages in Tools, Option, Message/Errors/Warning?

2 Likes

@fthomas: No ignored messages

@coyote: yes office-network... same result

@ José-Accessa: yes  for sure ! but  I  like it when everything works after installation without  going through workarounds.

 

I don't want to annoy you any more  and so  I'm taking out  my bat because we paid a presta to install the software  and migrate  the PDM ...

if you paid a service

at the price where it is

the least we can do is to inform him

the non-functioning of the log

@+ ;-)

Re

 

What are your options for generating the jpg?

 

@+

 

1 Like

To be tested on the computer that does not work:

Change Windows user profile ... randomly the administrator profile for example and see if on this profile it works

1 Like

so after  the intervention  of the  info  service  ...

it 's not  the  administrator profile ...

and  the  presta  wants   us  to do  a  repair of  solidworks  2013 ...

be continued...

complete reinstallation  in local   cleaned registry  ....

and it works now....

no more explanation ...

 

 

end