Smart properties does not follow in the drawing

Hello Community, 

I work in a company where we have the pdm of solidworks as well as smart properties.

We fill in our definitions (plan number, etc.) in the 3D using smart properties so that in the drawing, the title block fills in automatically.  So far all of them work perfectly.

Normally, (in the case of other designers) in the drawing if you click on smart properties, it is grayed out and contains the information of the 3D, At home you can fill in the fields. 

Obviously on the cartridge nothing changes if I note something other than the 3D, the most annoying thing in this problem is that I have to have fun copying each time the same thing as the 3D so that in the pdm, the designations play between the drawing and the 3D. see attached photo.

Obviously I have the same xml file as the others.

Can you enlighten me? Or should I contact online support.

Kind regards


capture.jpg

The easiest way would be to call the hotline that will be able to take over your PC but just like that have you checked if the background plan used on your workstation corresponds to the same as your colleagues?

(Tool/Option/System Options\File Locations\Document Template and also Same Path as the Previous One\Basemap)

1 Like

Hello

As the saying @sbadenis it is better to create a ticket at the hotline, it will be easier to better understand the problem.

Kind regards