Hello
I just installed Solidworks 2018, but after it starts, it crashes when loading task panes.
However, Windows 10 1803 has just been installed.
Could you give me a tip on how to unlock the software?
Thanking you in advance for your reply, I send you my cordial greetings.
JCS
Hello
The fact that this is a SW 2018 installation means that the installation probably went badly.
Did you delete the 2017 version beforehand?
Although we are told that this normally has no impact, it is better to start with a clean situation. That is to say, in at least in a different repertoire.
Have you done anything since your post?
Do you have an error message?
What makes you say that SW is crashing?
Isn't there a window waiting for an answer hidden somewhere (SW is quite a specialist in this)?
Thanks to Zozo and stefbeno for answering my problem.
Since Windows was installed recently, there was no need to uninstall a previous version of Solidworks. I didn't do any manipulation following this problem.
On the other hand, Solidworks does not display any error messages.
Regards to both of you.
JCS
A few leads that come to mind:
- Is the user account used to launch SW an administrator?
- Dassault recommends disabling UAC;
- Does SW use CPU, does the affected memory vary (see in the task manager)?
- you can try to start a repair of the installation (via the Windows control panel), normally you don't lose the settings (if you had done any).
Thank you for having responded to my "cry of distress".
I followed your advice in the order described.
Yet the problem remains.
Do you have any other advice for me?
Accept my thanks and my cordial greetings.
Now, I'm drying, I think you'll have to turn to your dealer.
Bjr
Are we facing the same problem?
After uninstalling SW2018 because it was incorrectly installed apparently the 1st time (according to my colleague), the execution of SW stuck on the same part of the tasks
with the addition of an error message concerning a vcruntime140 module.
If anyone had an idea? Otherwise I just have to call on our dealer.
Cdlt
In most cases, when an installation goes wrong, there aren't 36 reasons.
Most of the time it is an element (program or DLL) that is missing.
According to the technicians of the hot lines with the latest versions of SW the installation on top of an old version no longer poses problems.
Yes!!!
A downloaded program is deemed to be fully functional.
So the easiest way is to delete the existing version but above all re-download the version on your retailer's website (or get a new CD if this distribution method still exists.
Don't forget to back up your xxx files . SLDREG and the various . DOT file as well as your plan templates before deleting the SW program.
Small question, are you in a single workstation or in a network? If you are in a network, it is better to get help from the technicians of the "hot line".
On how many workstations is SW installed.
Kind regards
Hello and thank you for taking the time to answer me
Yes for the network of 2 stations only.
On your advice I will contact our dealer to ask him if he can intervene.
Thank you and good end of AM
Hello
After a good dozen reinstalls of SolidWorks 2018 and several months of unsuccessful trials, the problem solved itself after a Windows 10 update.
I would like to reiterate my thanks to the people who were kind enough to answer me.
Kind regards