@sbadenis we will fix the display of the 3DPartsCatalog library. Concerning the " Visiativ " library, a redesign is necessary before we can offer it to you again. It will return later this year @A_R
Hello to the whole team and congratulations for this new version, pleasant and fluid to consult. Successful design (I must say that compared to the old one!!) lacks the dark mode that I appreciate on the forum and more generally on all the apps I use, but I know it will happen.
And for all the little bugs and imperfections I know that fixes will come.
Let us be indulgent
Thank you all
Thank you @+.
ON.
A little annoying thing that I didn't have before: I have to re-connect at each passage when I was connected for the day before
Yes, it's the same for me???.. To be continued,]@+.
AR.
@coin37coin that's what I explained above every time I click on a mycad link = verification... Whether it's from the forum or from a myCad menu, which is even worse and more annoying...
Hello Coralie,
Just to know, my tutorials are no longer available, why? or maybe deleted by the ones I can see on the site. … To be continued...
…@+.
Hello AR,
The tutorial part is being redone so we have removed everything for now but they will come back as soon as the new tutorial tool is available
Hello Coralie,
Thanks for the information.
@+.
AR.
It's much smoother than before and well optimized
Congratulations to the whole team!!
Hello!
It is impossible to find the " tickets " opened in the past... Only " Requests " are accessible.
Before the new version of the site, there was differentiation but all support requests remained accessible. How to do it now?
Exactly, same behavior more support request dating back to before November 2023.
Probably a link with the pending data, such as tutorials, supposedly intended to make a comeback one of these 4.
Hello;
Echoing @mtonoli_1's question and @Cyril_f's question, I am no longer declared as an Administrator either.
Moreover, no one is anymore among my colleagues, which makes the change of status unfeasible since " I site ":
At Solidworks we will call this a cyclic redundancy...
Concerning the old " Tickets ", same observation as @Silver_Surfer and @sbadenis , I don't see anything prior to 2023 (by the way, only 9 tickets are visible).
Kind regards.
Hi all
You no longer have access to your old tickets because we are using new technology for your support requests. However, our technicians have access to it, so you can ask them if you need information regarding an old support ticket.
If you want to become an administrator you can make the request via our customer service on 09 69 322 223 so that they can modify your account in a few minutes!
Have a nice day!
Hello
I have been reinstated as an administrator. It seems fair to me that not all users have been switched to the new platform.
Hello;
I think a small text search tab would be welcome in the Tutorial category of the MyCad site:
And then, is it really necessary to have one of the shortcuts in " Knowledge Center" that only enable filters in tutorials?
What if you don't want to accept cookies on Youtube?
I would like to hear the remarks of @Maclane .
Except that personally I would prefer the filters to be like the Amaz0n model, in the form of apparent boxes:
Much less tedious.
Also with the current format you can't choose, for example, both Solidworks and myCADtools in the same search.