Hello
Opening the forum from the portal opens a new tab, but not the other way around. You will have to remember to configure the myCAD button of the forum so that it opens the portal in a new tab. Well, if members agree with me.
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Sorry but I'm going to post here since I can't anymore in the VIP Lounge because of this stupid restriction for feedback:
So I wanted to post this feedback about the forum:
The carousel at the top of the page with banners of different heights makes the messages yo-yo. It's a bit relieving.
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Hello @Sylk , the return of detection between identification on the Forum and status connected to the myCAD portal will be back by the end of the year
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Thank you @mtonoli_1 for your feedback. Regarding the deactivation of a user, we do not notice any defects in the service. Can you contact support via chat in order to ask them for an audit? For the redirection problem, indeed there is an error and we will adjust this as soon as possible. Sorry for the inconvenience.
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@sbadenis we will fix the display of the 3DPartsCatalog library. Concerning the " Visiativ " library, a redesign is necessary before we can offer it to you again. It will return later this year @A_R
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Hello to the whole team and congratulations for this new version, pleasant and fluid to consult. Successful design (I must say that compared to the old one!!) lacks the dark mode that I appreciate on the forum and more generally on all the apps I use, but I know it will happen.
And for all the little bugs and imperfections I know that fixes will come.
Let us be indulgent
Thank you all
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Thank you @+.
ON.
A little annoying thing that I didn't have before: I have to re-connect at each passage when I was connected for the day before
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Yes, it's the same for me???.. To be continued,]@+.
AR.
@coin37coin that's what I explained above every time I click on a mycad link = verification... Whether it's from the forum or from a myCad menu, which is even worse and more annoying...
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Hello Coralie,
Just to know, my tutorials are no longer available, why? or maybe deleted by the ones I can see on the site. … To be continued...
…@+.
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Hello AR,
The tutorial part is being redone so we have removed everything for now but they will come back as soon as the new tutorial tool is available 
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Hello Coralie,
Thanks for the information.
@+.
AR.
It's much smoother than before and well optimized
Congratulations to the whole team!!
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Hello!
It is impossible to find the " tickets " opened in the past... Only " Requests " are accessible.
Before the new version of the site, there was differentiation but all support requests remained accessible. How to do it now?
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Exactly, same behavior more support request dating back to before November 2023.
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Probably a link with the pending data, such as tutorials, supposedly intended to make a comeback one of these 4.
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Hello;
Echoing @mtonoli_1's question and @Cyril_f's question, I am no longer declared as an Administrator either.
Moreover, no one is anymore among my colleagues, which makes the change of status unfeasible since " I site ":
At Solidworks we will call this a cyclic redundancy... 
Concerning the old " Tickets ", same observation as @Silver_Surfer and @sbadenis , I don't see anything prior to 2023 (by the way, only 9 tickets are visible).
Kind regards.
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Hi all
You no longer have access to your old tickets because we are using new technology for your support requests. However, our technicians have access to it, so you can ask them if you need information regarding an old support ticket.
If you want to become an administrator you can make the request via our customer service on 09 69 322 223 so that they can modify your account in a few minutes!
Have a nice day!
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