Hello
Approaching the end of the maintenance contract, I would like to download the 2019 SP4 update.
The link to download it is good but it refuses me because it is not registered; yet I am well in my account.
Tapping on the link, he tells me: "Subscription Service contract".
So I click on it to access my customer portal but nothing is displayed.
Thank you in advance for your help,
And by right-clicking on the icon in the bar at the bottom right of the screen?
By choosing "check the availability of updates", what does it look like.
From there, you can upload for your machine only or for later sharing.
After opening "check for updates", a window appears for a very short time and closes immediately.
Just enough time to see installation manager 2017 in the lead and in the middle the start of the installation manager and then curtain.
Hello
Have you checked that the link to the external server is still the right one. All you have to do is change the address of your provider and boom it gets waffled.
Another point to check if you see 2017 appear, it reminds you of the fact that you would have several SW instances on your HDD (for example several versions would coexist on your 2017, 2018 HDD, etc....)
A little tip before changing versions, don't forget to save your SWsetting_xxx_.sldreg to keep all your customizations.
Kind regards
PS: if you are entitled to the 2019 version your provider must support the PB. :-)