🚧 FORUM MAINTENANCE - Thursday 12/12 from 6pm

Personally, never have any problems with a code requested by email.
Possibly related to use on PC/smartphone (personally only on PC)

When I switch from PC to PC or smartphone, I have the right to it.

Edit: Well there as if by chance, I was able to connect to another computer without being deco of the 1st, and without the DA... I guess it stays as long as the dynamic ip doesn't change, or something like that.

On the other hand, on the phone, I've been waiting for 10 minutes to receive the code by email... In summary, the break is over before you can log in.

Hello @Pierre_VISIATIV_Admin

How can we explain that sometimes the session lasts several days open, and sometimes like this morning, I log in after ejection (always nice), and after an hour I get ejected again and login required again?

For me, systematically login, around 8 a.m. every day.
From 7:30 am to 8 am no worries and reconnaissance requested around 8 am.
And never a session over several days without reconnecting.

1 Like

I have the impression that it was Schrödinger who programmed the sessions;
You can be both connected and disconnected, and to find out you have to open the forum.

Meow

3 Likes

I think the connection lasts 24 hours. So it all depends on your first connection.
If on Tuesday you connect at 12 noon (paracerque meeting or whatever) for example ... well on Wednesday, he will ask you again at 12 noon too

I'll let you stamping your feet all morning waiting for a connection to check this :wink:

3 Likes

In fact, the REAL problem is that the lease is not automatically renewed despite our presence and activity!

What is needed is a smart session that only expires if the user does not show any activity in the last 24 hours :wink:

2 Likes

Hello @Pierre_VISIATIV_Admin

When you say " portal ", does that include all the remaining pages of the old Lynkoa (tutorial pages, challenges, etc.)?

Is there a video or a pdf or other of this presentation that can be consulted?
Thank you

2 Likes

Hello

Changing your device or browser may result in a two-factor authentication request to ensure account security.
Unfortunately, I cannot go into detail about the rules to preserve the security of our policies.
Nevertheless, we hope that navigation will be smoother at the end of the maintenance operation and we will continue to listen to your feedback to optimize the routes.

Regarding the new portal, it is indeed the old "Lynkoa" with tutorials, challenges, etc.
An official communication is planned by @Coralie next year.

Until then, I wish you a happy holiday season

2 Likes

Thank you. Can't wait to see that.
I hope this will fix all the problems with sending files when submitting to challenges.
Also hoping that this implies a new 3D viewer, which could be integrated into the forum to directly view the 3D files attached to the posts.

Hello;

Since the update of the forum... I was disconnected twice in less than thirty minutes! => And during an essay (which I lost by the way!)
:angry:

3 Likes

For me this is the 5th identification since this morning...
With impossibility to reply to this post, then after refreshing the new connection page and then it works again.

3 Likes

Hello
Following your feedback, we have deployed adjustments from 10 a.m. onwards.
Can you keep us informed if you notice any other malfunctions?
We will do our best to correct them in the process.
Thank you for your understanding and help via your feedback.

4 Likes

I must have expressed myself badly; When I suggested changing the length of the sessions, I was thinking more about lengthening them than shortening them :stuck_out_tongue_closed_eyes:

6 Likes

No disconnection today. :clap:

1 Like

I confirm. Thank you team.

1 Like

Hello
I have a disconnection this morning just after logging in... Well, not grave...@+. Have a nice day.
AR.

Hello Alain, did you have to log in again (login+mdp) or did you have a request for peripheral verification with a temporary code via your two-factor authentication method?
Thank you in advance for your clarifications.
Have a nice day

Hello Pierre,
No, just restart the connection by validating...
Nothing in particular, except that I found it strange.
Thank you.
@+.
AR.

Hello

For our part, we are no longer able to submit ticket requests on the platform. An error message appears instead. Does it work on your side?

Thank you for your answers :slight_smile:

image

2 Likes