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Hello team,

There is really a problem with sending the code by email. I try to connect from the phone but I never received the email with the code. Neither by updating, nor in the undesirable ones, nor by waiting, nor by asking for the code again.

Two-factor authentication is already painful in itself, but if it doesn't work and you can't log in at all, it doesn't make any sense.

Oh for sure, for the time being it's secure; even the owner can no longer enter... :roll_eyes:

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It happened to me 3 weeks ago!!
You have to call the hotline to tell you that it doesn't understand:

  1. She doesn't understand that your account is a personal account and not linked to a company
  2. she doesn't understand why your email address has gone to their junk
  3. She doesn't understand why it changed overnight

in short, a pleasure ... but at least it solves the problem for a while and I don't dare to change my playback terminal anymore

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Hello @Sylk @coin37coin ,
Sometimes our technical emails (such as " temporary two-factor authentication codes") are blocked by @hotmail and @live email managers.
Unfortunately, we can't force these domains to allow legitimate emails we send to you because bots handle these blocks, with policies that adjust in real time according to their own criteria.
This explains the " random " nature of the blockades.
However, in this situation, our support teams can offer you to change the double authentication method for the SMS or the authenticator application.
Thank you for your understanding

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Hello @Pierre_VISIATIV_Admin thank you for the feedback.

I was a little suspicious of this hypothesis because it has already happened to me in the past. In the distant past, especially when I was an admin of a forum between 2005 and 2015, the members had problems... I dared to hope that times had changed since then, but I see that they have not (like some software that I will not :innocent:name). I always assumed that it was because of their alias system that the devs didn't like this provider, but I don't know...
This sectarianism remains problematic.

So if there is no solution, by SMS I prefer. This was a suggestion I made when I changed the login system, because it's more convenient for me than going to check my emails.

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Hello Team

Would it be possible to have the possibility to choose 2 avatars, one for the light theme and one for the dark theme?
Obviously, if only one avatar is set in the profile, let it be used for all themes.

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Hello Hello,

The information may have escaped me: but when is the return of the tutorials planned?

I wanted to check out the one created by PL for example, but the link seems broken when I click on it
The Toolbox Symbol in the FeatureManager - SolidWorks - 3D Design / Solid Modeling - myCAD Forum

@coin37coin there was indeed a post from @Coralie memory, but it doesn't seem to me that a date for the return of the forum was indicated.

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@coin37coin here's @Coralie's post:
https://forum.mycad.visiativ.com/t/tadam-mycad-by-visiativ-fait-peau-neuve/112430/32
image

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Hi all

As already announced the tutorials are still being migrated, I'll let you know when they're back :slight_smile:

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That’s how the system’s set up, can be confusing at first